Southern Voice & Data offer a full range of fixed line business solutions removing the stress of dealing with multiple bills and service providers.
We can transfer your existing services to us, often providing significant cost savings, regardless of existing contracts you may have in place, whilst also deal from end to end with the implementation of new lines, should you be moving or taking on additional premises, taking away any hassle of having to deal with this yourselves.
Line Rental forms one component of our overall network services offering. When taking on board any aspect of this offering you will have a single point of contact who deals with all of your queries.
All of our network services are now contained on a single invoice and can be tailored to suit your requirements. You also have the ability to access your bill via our web-based billing platform, ensuring the information you need is always readily available.
Through our direct relationship with BT Openreach and other partners, Southern Voice & Data are offer our customers the full range of analogue and ISDN lines and network features. Whether it’s new installations, transferring or converting existing services, Southern Voice & Data can manage as little or as much of the process as you wish.
The same goes for fault reporting and management. Southern Voice & Data have access to BT Openreach tools to help them manage our customers’ requirements which is fully backed up by our 24/7 service centre to cover all service levels.
Carrier independence means Southern Voice & Data has direct agreements with tier 1 networks including Thus, Talk Talk Business, Gamma and BT Wholesale. Our open book policy on supplier pricing allows us to maximise margin, and aggressively compete in gaining and retaining business.
Southern Voice & Data has full access to the I-Net Goliath platform with full geographic and non-geographic number ranges. The platform resides inside the BT 21CN IP exchange and through BT we have full number porting arrangements with other carriers.
Goliath is a multi-featured resilient platform providing not only straight forward A to B call routing, but enhanced functionality with features such as call recording, caller ID, auto attendant (IVR), call queuing, hunt groups, dynamic call routing and audio conferencing.
Southern Voice & Data offers SIP trunks from Gamma, Thus and I-Net. SIP trunks now represent a very viable and popular alternative to ISDN services as data connectivity increases in quality and decreases in price. SIP trunks are ideal for keeping historic numbers when customers relocate, require multi-site networks or seek disaster recovery solutions.
HOSTED IP TELEPHONY
Southern Voice & Data can provide customers with hosted telephony as an alternative to traditional PBX systems. Many businesses are turning to hosted solutions to benefit from a scalable service that can be multi-sited, whilst providing a private telephony network to ensure the effective management of inbound and outbound calls. Hosted Telephony also delivers home working, uniform number plans and free on net calls. Southern Voice & Data can offer a choice of fully featured offerings from both Voicenet and I-Net. Full sales, technical and installation support are available.