iPECS IP Call Recording (IPCR) available from Southern Voice and Data is a call recording and monitoring server application for iPECS call servers. IPCR is designed expressly for small to medium-sized business who require regulatory compliance and quality management. This is often a concern due to budget limitations but the features required by small and medium sized organisations differ little from those of larger organisations.
IPCR is the ideal solution as it delivers an all-in-one cost effective system on a single standard server. It can be introduced quickly and easily, be maintained either locally or from a remote data center, and supports all type of terminals registered with iPECS-LIK.
The application records and permits monitoring of any station managed by the iPECS call servers including local and remote IP Phones, TDM and SLT devices and provides value-added features for the convenience of the user and administrator.
iPECS IPCR links with the high performance iPECS call servers to record up to 200 simultaneous calls. One IPCR server can service up to ten iPECS call servers for remote recording. For survivability and balancing a single iPECS call server can employ the services of 10 iPECS IPCR servers.
Conversations of remote branch, home office and on the road personnel can be recorded, monitored and saved either in central server or local server based on the business requirement. Recorded files can easily be accessed using an IE7+ or similar browser.
What’s more the graphical interface with icons, charts and graphs, is easy and intuitive for users to operate and manage. iPECS IPCR also provides many statistics and reports on the real time usage including number
of calls, average talk time etc.
Key features of the iPECS IP Call Recording servers are:
- Easy and cost-effective to instate
- Single server for recording all terminals
- Remote call recording
- Distributed recording
- Encryption enabled recording
- Search and play recordings
- Intuitive display of statistics
For full details, download the ipecs ipcr datasheet.