Telecoms Systems for Schools & Colleges
Southern Voice and Data have the experience and expertise to provide the ideal communications solution for Schools, Colleges and the Educational sector in general.
For more information or to arrange a consultation (no obligations) please contact us today.
Southern Voice and Data’s Communications Solution for Education includes a comprehensive call performance package enabling full visibility of your School or College allowing you to monitor and manage all your communications.
Comprehensive daily reporting will;
- Identify any problem areas
- Provide proof of calls made and received
- Keep a close eye on telephone costs
Our Communications Solution for Education includes one of the UK’s fastest fully integrated call recording solutions. With this system you can:
- Playback historic calls without delay
- Tag, archive and add notes to any recorded call
- Listen to calls by department, extension or individual
- Reduce instances of abusive calls from parents
- Monitor student calls for sickness reasons and much more
For Schools and Colleges communicating with large numbers of students, parents, guardians and carers can often be challenging but with the Informer tool we can effectively and efficiently manage these communication requirements – sending bulk email, voice messages or text messages is now easier than ever.
Informer integrates fully with SIMS
- Automatically “screen-pop” the child’s record
- Notify groups of parents, students or staff of important changes by using Informer
Find out more or request a quote today
Remind callers of key information with professionally recorded on-hold messages; including licensed backing music and a choice of voice-over artists.
On-hold messages are statistically proven to enhance hold times, making them more engaging
Our integrated on-hold messaging solution offers the following key advantages;
- Turn tedious on-hold time into valuable and informative messages
- Inform parents of up and coming events
- Enhance the parents time on the phone
Southern Voice and Data are aware that effective and efficient telephone contact with parents and students is critical for you, which is why our educational clients benefit from 24/7/365 fault reporting.
Our technical support packages include:
- Remote and on-site support with no call-out charges
- Your equipment replaced free of charge if something goes wrong
- Option to cover extended hours
- One number to call for any support issue
Call us on 01793 863450 to find out more or request a quote today. We would be delighted to hear from you.